If you shop online at Shopinverse, there may come a time when you need to speak with their customer service team — whether it’s to ask about a product, track your order, or resolve a payment issue. Knowing the right way to reach them can save you time and stress.
In this guide, you’ll discover all the official and fastest ways to contact Shopinverse, so you can get your concerns addressed quickly.
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The Best Ways to Reach Shopinverse Support
1. Contact Shopinverse via Their Website
The quickest and most reliable way to reach Shopinverse is directly through their official website. Here’s how to do it:
Step-by-Step Process:
- Visit shopinverse.com
- Fill out the contact form with:
- Your full name
- Email address
- Phone number
- A detailed message about your inquiry or complaint
Submit the form and wait for a reply in your inbox.
💡 Pro Tip: Be specific in your message. Include your order number if it’s about a purchase. This helps the team resolve your issue faster.
2. Call or WhatsApp Shopinverse Directly
Sometimes, you need an immediate response. Luckily, Shopinverse provides direct phone and WhatsApp support.
Customer Care Number:
- 07061989638
- 08065550510
- 09124006102
WhatsApp Support: Use this for quick chats, product inquiries, and real-time help.
📞 Calling is best for urgent issues like wrong deliveries or payment errors, while WhatsApp is perfect for tracking orders or confirming product availability.
3. Send an Email
If you prefer detailed communication or need a record of your conversation, emailing Shopinverse is a great option.
Official Email Address: [email protected]
Use a clear subject line, such as:
“Order #12345 – Tracking Issue”
“Request for Return – Wrong Product Received”
📨 Emails usually get a response within 24–48 hours, so be patient if it’s not an emergency.
4. Reach Shopinverse via Social Media
Shopinverse is active on social media platforms, making it easy to connect with them if you prefer chatting online.
Here are their official handles:
- Facebook: https://facebook.com/shopinverse
- X: https://x.com/shop_inverse
- Instagram: http://instagram.com/shopinverse
- Youtube: https://www.youtube.com/@shopinverse
You can:
- Send a direct message (DM)
- Comment on their posts
- Tag them in a post for urgent attention
⚠️ Avoid sharing sensitive details like your payment information on public posts. Use direct messages instead.
5. Visit Their Physical Office
If you’re in Lagos or nearby, you can visit Shopinverse’s physical office for face-to-face assistance.
Location: Maryland Mall. No. 350-360 Ikorodu Road, Maryland, Lagos, NG.
Time: Mon – Sat: 09:00 AM – 06:00 PM
Best For:
- Product pickups
- Returns and refunds
- Complex complaints that need physical verification
🔑 Tip: Call ahead to confirm working hours before visiting.
6. Via Telegram Channel
This is another contact channel you can use.
You can even use the Telegram medium to get better information for inquiries on a particular product
Contact Chennel: https://t.me/shopinversechannel
Tips for a Smooth Customer Service Experience
To make sure your request is handled quickly:
- Be polite and professional – even when upset.
- Include your order number in every communication.
- Take screenshots of receipts or error messages for proof.
- Follow up after 48 hours if you don’t get a response.
Conclusion
Knowing how to contact Shopinverse the right way ensures you get help fast and stress-free. Whether it’s through their website, phone, WhatsApp, email, or social media, there’s always a reliable way to reach their team.
The key is to use the right channel for your specific issue — call for urgent matters, email for detailed concerns, and track your order online for quick updates.
Shop smarter, stay informed, and enjoy hassle-free support every time you shop with Shopinverse.